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Mode of delivery - Abroad
For deliveries abroad business Jan Černe s.p., Strmica 2, 1360 Vrhnika, Slovenia, is responsible.
Shipping abroad will be done after receiving the payment either via payment by invoice or PayPal. For orders over 250,00 € we offer free shipping.
Shipping costs for countries (package upto 5kg):
– Austria 9,80 €
– Belgium 11,50 €
– Bolgaria 8,50 €
– Czezh Republic 8,50 €
– Denmark 13,00 €
– Estonia 14,50 €
– Finland 23,00 €
– France 14,50 €
– Greece 12,00 €
– Croatia 11,00 €
– Italy 18,50 €
– Latvia 14,50 €
– Lithuania 14,50 €
– Luxemburg 22,00 €
– Hungary 8,50 €
– Germany 9,80 €
– Netherlands 11,50 €
– Poland 8,50 €
– Portugal 12,00 €
– Romunia 8,50 €
– Slovakia 8,50 €
– Spain 12,00 €
– Sweden 18,50 €
For orders made from other countries it’s only possible to order by advance agreement.
If items are damaged during transport (package), then immediately inform a courier that has delivered the shipment. In the case of hidden damage of the item the customer is obliged to notify the delivery service in 8 days, counted from the date of shipment received. Prior that we must assess together that the damage was caused only when the shipment was in possession of delivery service.
In the event that the product is currently not in stock, we will inform you by sending the messages by electronic mail or on your phone, which you entered upon registration at our online store.
For additional information please do not hesitate to contact us via e-mail: info@fraseressentials.si
Mode of delivery - Teritory of Slovenia
For deliveries in Slovenia, Jan Černe s.p., Strmica 2, 1360 Vrhnika, Slovenia, is responsible.
Items with a total charge of 45,00 € (including disscounts) or above will be delivered our costs. Otherwise the shipping costs of 5,00 € apply. When COD is chosen you have 0,50 € additional fee.
The contract partner for delivery in GLS, but the provider retains the right to choose another delivery service, if contract can be completed more efficiently.
Orders will be dispached between 2–5 week days. For certain products the delivery time can extend. In such case Jan Černe s.p. will inform the costumer about estimated time of delivery and will enable the customer to withdraw it's order if the estimated time is not acceptable to him/her.